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title: mcare-privacy-policy
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Updated February 13th, 2023

Cogsdale Utilities Solutions (“Cogsdale,” "we," "us," "our") is committed to protecting the privacy and security of the personal information we receive and collect from you through the Cogsdale mCare product.  We also believe in transparency and are committed to informing you about how we treat your personal information.

**PLEASE READ THIS PRIVACY AGREEMENT CAREFULLY. BY USING THE Cogsdale mCare PRODUCT, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY AGREEMENT.   **

Web analytics involves the collection, analysis, measurement, and presentation of data on Cogsdale mCare use for the purpose of understanding and optimizing feature use. The information collected by local browser storage may be used by Web analytics to keep your interactions with Cogsdale mCare in memory.

Cogsdale uses the information for its own internal statistical and analytical purposes to evaluate and enhance users' experience of the Cogsdale mCare product by identifying user preferences and trends that we may use to develop our product further.

When you access Cogsdale mCare, Cogsdale collects the following types of information for web analytics, such as:

- The organization name.
- The Cogsdale mCare version.
- The Cogsdale mCare action & the date and time of your request.
- The public internet protocol (IP) address of your organization’s network or your computer.
- The type of operating system and the type of browser & browser settings used.

**Our Role in Protecting the Privacy and Security of Your Personal Information **

Cogsdale Solutions is responsible for adhering to applicable data protection principles and laws and to safeguarding data collected through Cogsdale mCare.

**Disclosure of Personal Information**

We will not share information collected through Cogsdale mCare with any third party outside of our organization other than as stated in this Notice.

**Cross Border Transfers of Personal Information**

Cogsdale Utilities Solutions stores and processes data in Canada.  While the data protection, privacy, and other laws of Canada might not be as comprehensive as those in your country, we take necessary and appropriate steps to protect the security and privacy of collecting information.  By using Cogsdale mCare or requesting services from us, you understand and consent to the collection, storage, processing, and transfer of information collected pursuant to this Agreement to our facilities in Canada and those third parties with whom we share it as described herein.

If you have questions, need additional data, or have concerns about our privacy practices, please get in touch with us at Cogsdale, Marketing [marketing@cogsdale.com](mailto:marketing@cogsdale.com).