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Outage Management System

Transform your field and office operations with Cogsdale’s Outage Management System (OMS). OMS solutions allow Utility Providers to develop responsive field strategies that reduce response times and improve customer satisfaction. Over 60% of utilities worldwide use OMS platforms.

Our Outage Management System allows utility companies of all kinds to track service interruptions from a single platform. It provides a real-time outage map for staff to assess the impact of outages. Plus, the solution easily integrates with most AMI, CIS, GIS and SCADA systems, giving users the power to go beyond simply isolating issues and restoring services.

Outage Management System

Key Benefits


Outage location

The system continually searches for and gathers outage information, meaning utility managers and linemen can easily pinpoint and address problem areas.

Remote access

Field crews and supervisors have around-the-clock OMS access via customized mobile apps for smartphones and tablets.

Field restoration

Linemen have the ability to view, act on and close out open service tickets without having to manage paperwork or connect with colleagues over the radio.

Customer communication

The OMS feeds outage data directly into a customer-facing mobile app and an IVR platform, making it easy for account holders to contact utilities.

Geospatial connectivity

All system information is displayed using a geospatial connectivity model that renders real-world views through GIS integration.

Post-outage support

Electric Utility managers and linemen can ping field fixtures following the conclusion of outage events to ensure functionality has been restored.