Key Benefits
- Employees can receive multiple automated connectivity failure notifications
- Real-Time Outage Map
- Field teams are able to log into OMS to evaluate the situation, and coordinate and executive mitigation strategies
- Field Teams can close out tickets remotely as they work
- The information generated within the OMS filters down to the customer-facing applications and dispatch staff, who leverage tools to distribute updates to the public
Outage location
The system continually searches for and gathers outage information, meaning utility managers and linemen can easily pinpoint and address problem areas.
Remote access
Field crews and supervisors have around-the-clock OMS access via customized mobile apps for smartphones and tablets.
Field restoration
Linemen have the ability to view, act on and close out open service tickets without having to manage paperwork or connect with colleagues over the radio.
Customer communication
The OMS feeds outage data directly into a customer-facing mobile app and an IVR platform, making it easy for account holders to contact utilities.
Geospatial connectivity
All system information is displayed using a geospatial connectivity model that renders real-world views through GIS integration.
Post-outage support
Electric Utility managers and linemen can ping field fixtures following the conclusion of outage events to ensure functionality has been restored.
Book a Demo
Looking to improve operations, reduce costs, and create efficiencies?
